Frequently Asked Questions (FAQs)

1. Orders & Payments

What payment methods do you accept?

We accept Credit Cards (Visa, MasterCard, American Express, Discover) and PayPal.

Can I modify or cancel my order after placing it?

Orders are processed quickly, so we recommend contacting us within 12 hours of placing your order for any changes or cancellations. Email us at support@wegloria.shop as soon as possible.

2. Shipping & Delivery

How long does shipping take?

• USA: 5-8 business days
• International: 6-12 business days

Do you offer international shipping?

Yes! We ship worldwide. However, international orders may be subject to customs duties or taxes, which are the responsibility of the customer.

How can I track my order?

Once your order ships, you will receive a tracking number via email. You can use this number to track your package through the courier’s website.

3. Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, unwashed, and in original packaging.

How do I request a return?

To initiate a return, contact us at support@wegloria.shop with your order number and reason for return. We will provide further instructions.

When will I receive my refund?

Once we receive and inspect the returned item, refunds are processed within 5-7 business days to the original payment method.

4. Product & Sizing

How do I choose the right size?

We provide detailed size charts on each product page to help you find the perfect fit. If you're unsure, feel free to contact us for assistance.

Are your products true to size?

Yes, our clothing is designed to fit standard sizing. However, we recommend checking the size guide for each product.

5. Customer Support

How can I contact Wegloria?

You can reach us via:
📧 Email: support@wegloria.shop
📞 Phone: +1 (561) 562-9129

What are your customer service hours?

Our team is available Monday - Friday, 10 AM - 6 PM (PST). We aim to respond to inquiries within 24 hours on business days.